Negotiation and Conflict Resolution

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Elaboration likelihood model

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Negotiation and Conflict Resolution

Definition

The elaboration likelihood model (ELM) is a psychological theory that explains how people are persuaded by messages based on their level of involvement and motivation. It proposes two main routes of persuasion: the central route, which involves careful and thoughtful consideration of the content, and the peripheral route, which relies on superficial cues or heuristics. This model helps to understand how different persuasion techniques and strategies can be effectively applied depending on the audience's engagement with the message.

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5 Must Know Facts For Your Next Test

  1. The elaboration likelihood model suggests that motivation and ability to process information significantly impact how persuasive a message is.
  2. When individuals are highly motivated and able to think critically about the message, they are likely to engage in central route processing.
  3. In contrast, when motivation or ability is low, individuals are more likely to be influenced by peripheral cues, such as emotional appeals or the appearance of the communicator.
  4. Effective persuasion strategies can be tailored based on which route (central or peripheral) is more likely to resonate with the audience.
  5. The ELM underscores the importance of understanding audience dynamics, as different strategies may lead to different outcomes based on how individuals process information.

Review Questions

  • How does the elaboration likelihood model differentiate between central and peripheral route processing in terms of audience engagement?
    • The elaboration likelihood model differentiates between central and peripheral route processing based on the audience's level of engagement with the message. In central route processing, individuals are motivated and able to critically evaluate the arguments presented, leading to more enduring attitude changes. Conversely, peripheral route processing occurs when individuals lack motivation or ability, resulting in their reliance on superficial cues rather than deep analysis, which typically leads to temporary attitude shifts.
  • Discuss how understanding the elaboration likelihood model can enhance persuasion techniques in communication strategies.
    • Understanding the elaboration likelihood model allows communicators to tailor their strategies based on audience characteristics. By identifying whether the audience is likely to engage through central or peripheral routes, communicators can choose appropriate techniques. For highly motivated audiences, focusing on strong arguments and logical reasoning can lead to significant attitude changes. On the other hand, for less engaged audiences, using attractive visuals or credible endorsements may be more effective in swaying opinions.
  • Evaluate the implications of the elaboration likelihood model for marketers trying to influence consumer behavior.
    • The implications of the elaboration likelihood model for marketers are profound as it emphasizes the need for targeted messaging based on consumer engagement levels. For consumers who are highly involved in a purchase decision, marketers should provide detailed information and compelling arguments that address specific needs and preferences. In contrast, for low-involvement purchases, marketers can leverage emotional appeals and attractive packaging to capture attention. By strategically applying these insights from the ELM, marketers can enhance their effectiveness in influencing consumer behavior and driving sales.
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