Negotiation and Conflict Resolution
The elaboration likelihood model (ELM) is a psychological theory that explains how people are persuaded by messages based on their level of involvement and motivation. It proposes two main routes of persuasion: the central route, which involves careful and thoughtful consideration of the content, and the peripheral route, which relies on superficial cues or heuristics. This model helps to understand how different persuasion techniques and strategies can be effectively applied depending on the audience's engagement with the message.
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