Customer Experience Management
Two-factor authentication (2FA) is a security process that requires users to provide two different forms of identification before accessing an account or system. This method enhances security by adding an additional layer beyond just a password, making it harder for unauthorized users to gain access. By combining something you know (like a password) with something you have (such as a mobile device or security token), 2FA significantly reduces the risk of data breaches and enhances overall customer trust in digital interactions.
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